WORK EXPERIENCE
27/09/12-today
Team leader
Cosmote - Evalue (Greece)
Contact Centre
Job description and obligations
Team management. Goal(target) achievement. Development of qualitative and quantitative characteristics of agents representatives. Developing ideas for achieving the Goals.
Solving team's communication errors and technical problems .
Projects :OTE CRM campaigns. ( for example : Fiber to the home , Cosmote TV renewals, Adsl to Vdsl ). G-List campaign. Pre to post campaign. CRM campaigns ( for example : bill sock. end credit. student. CRM migration etc ). Report in. Port out. Port out inbound.
30/01/10-today
FreeLancer
Collaboration with NVG providers (above the line advertising company) and ADEX (advertising and exhibition company) .(Greece)
Job description and obligations
Web & multimedia Designer – Development. Copywriting
30/01/2009-30/12/11
Office Employee at Human research department .
Municipality of Maroussi (Greece)
Public Service
Job description and obligations
Payroll through the program Best Laser. new employees Training in payroll programs. Checking part-time staff attendance .
Projects: Staff Census. data entry and processing for provisional ASEP contests results
10/09/2008 – 30/01/2009
Web & multimedia Designer – Development
Compupress S.A (Greece)
Publications and advertising
Job description and obligations
Magazine's DVDs. multimedia productions. Internet site design and development.
07/10/2005 – 22/05/2008
New media DPT manager
Option press S.A.(Greece)
Publications and advertising
Job description and obligations
Copy development. Creative marketing. Employee training. web & multimedia Designer – Development. concept maker .
02/10/2003 – 15/07/2004
Creative director
Executive Productions TV. Municipality of Maroussi (Greece)
DVD and TV productions
Job description and obligations
Copy development. Creative marketing. Sound and image montaz. Web & multimedia Designer – Development. concept maker
01/06/2002 –01/06/2003
Owner
Eurosport store .(Greece)
Commercial store. Athletic wear and equipments
Job description and obligations
Samplings - Orders. Computerization store. Financial check. Employee training. sales
15/10/1997 – 01/05/2002
Web & multimedia Designer – Development
Ιnfogrow L.T.D .(Greece)
Above the line advertising
Job description and obligations
web & multimedia Designer – Development.
ADDITIONAL INFORMATION
-
Sales Techniques
-
Creative writing. How to develop a character to a main movie hero.
-
Body language
-
Public relations
EDUCATION AND TRAINING
11/09/15-today
Humanities studies. Studies in European Civilization
Hellenic Open university (Greece)
-
Understand the meaning of “Europe”. the transformations of its boundaries and the national borders in history. and the resulting cultural changes in the course of history.
-
Recognize the stages of socio-economic and cultural development in Europe and its nation states.
-
Master the basic components of European civilization and culture. as well as their spatial differentiation and succession.
-
Analyze critically each of these components in the course of history and spatialities art Science. literature, philosophy, education, political ideologies and changes in European identities. institutions of European unification, socio-economic structures and cultural communication.
-
Develop their critical abilities and skills for the transfer of knowledge and the composition of small essays on the development of each of the components of European culture from the middle ages and the emergence of the nation state. until colonialism and globalization.
2002-2003
"Master" in advertising. Specialized in art of copywriting .
(Development copy)
BCA college and Athens Media Lab (Greece)
-
Create Advertising Campaign.
-
The script :Television and radio production
-
TV and radio advertising: How we start. How we proceed. techniques and production process
-
Above the line advertising: The advertising script registration. outdoor advertising. Sales organizer. POP material etc. for consumer product and service
-
The brief as a starting point of creative ideas: How to read a brief. "What hides" - How interpreted
-
Brands : Brand image -Brand building
-
The theory of semiotics : The semiotics in advertising -The semiotics everyday
-
How a creative idea is presented / The marketing idea -The successful "sale" of the creative idea
1996 - 1998
Computer technology and multimedia specialist
Ι.Ε.Κ Xini (Greece)
-
Computer programs: (Microsoft Office. Adobe Master collection. Avid. Corel DRAW. Adobe illustration. Toolbook. Macromedia Director (Lingo). Microsoft Front Page. NetObjects Fusion. Audio syndication
-
Other programs and web platforms: mambo. joomla. World Press. FTP.Goggle ads. ADmamager
1996 - 1998
High school graduate
General high school (Greece)
PERSONAL SKILLS
Mother language
-
Greek
Other languages
-
English
-
Italian
Communication skills
-
Good sales communication skills
-
communication skills of complaints operation
-
social and pleasant personality
Organisational / managerial skills
-
Leadership (currently responsible for a team)
-
I have transmissibility as a trainer and patience
-
Team spirit development
-
Competitive personality
Other skills
-
I create handmade art objects
-
participation in theatrical plays as actor
-
Extreme sports knowledge